Legal Notice

General

This Legal Notice applies to the website https://velenorlondon.com/, operated by VELENOR GROUP LIMITED under the shop name Velenor London.

By accessing or using this website, you acknowledge and agree to the terms described in this notice.

Privacy

You may browse our website without directly identifying yourself.

However, we may collect personal information when necessary to process orders, provide customer support, communicate with you, prevent fraud, or operate our services.

We aim to clearly explain when and why personal information is collected.

We do not sell your personal information.

Information may be shared with trusted service providers where necessary to operate our business, process payments, fulfill orders, provide website services, or comply with legal requirements.

For more information about how we collect, use, and protect personal information, please review our Privacy Policy.

Website Availability

We aim to keep the information on our website accurate and our services available.

However, website content, products, prices, availability, and other information may be updated or changed without prior notice.

We cannot guarantee that the website will always operate without interruption, delay, technical issues, or temporary unavailability.

Accuracy of Information

We make reasonable efforts to ensure that the information displayed on our website is accurate and current.

Occasional errors may occur in product descriptions, prices, availability, promotions, delivery information, or other content.

Where necessary, we reserve the right to correct errors and update information.

Copyright and Intellectual Property

Unless otherwise stated, the content available on this website, including text, graphics, branding, logos, design elements, images, and other materials, is owned by Velenor London, VELENOR GROUP LIMITED, or used with permission from the relevant rights holder.

Website content may not be copied, reproduced, distributed, modified, republished, or commercially used without prior written permission, except where permitted by applicable law.

Third Party Content and Links

Our website may contain links to third party websites or services.

These third parties operate independently from Velenor London.

We are not responsible for the availability, content, security, accuracy, or practices of third party websites.

Customers should review the applicable policies of third party services before using them.

Contact

If you have questions or concerns regarding this website or this Legal Notice, please contact our customer service team.

Customer Service Hours

Monday to Friday: 9:00 AM to 5:00 PM CET

Saturday and Sunday: 10:00 AM to 3:00 PM CET

Get in Touch

Email: support@velenorlondon.com

Phone: +44 7985 618978

Company Details

Shop Name: Velenor London

Company Name: VELENOR GROUP LIMITED

Business Address: Unit 2A, 17/F Glenealy Tower, Central, Hong Kong