Payment Options
Legal Notice
General
This Legal Notice applies to the website https://velenorlondon.com/, operated by VELENOR GROUP LIMITED under the shop name Velenor London.
By accessing or using this website, you acknowledge and agree to the terms described in this notice.
Privacy
You may browse our website without directly identifying yourself.
However, we may collect personal information when necessary to process orders, provide customer support, communicate with you, prevent fraud, or operate our services.
We aim to clearly explain when and why personal information is collected.
We do not sell your personal information.
Information may be shared with trusted service providers where necessary to operate our business, process payments, fulfill orders, provide website services, or comply with legal requirements.
For more information about how we collect, use, and protect personal information, please review our Privacy Policy.
Website Availability
We aim to keep the information on our website accurate and our services available.
However, website content, products, prices, availability, and other information may be updated or changed without prior notice.
We cannot guarantee that the website will always operate without interruption, delay, technical issues, or temporary unavailability.
Accuracy of Information
We make reasonable efforts to ensure that the information displayed on our website is accurate and current.
Occasional errors may occur in product descriptions, prices, availability, promotions, delivery information, or other content.
Where necessary, we reserve the right to correct errors and update information.
Copyright and Intellectual Property
Unless otherwise stated, the content available on this website, including text, graphics, branding, logos, design elements, images, and other materials, is owned by Velenor London, VELENOR GROUP LIMITED, or used with permission from the relevant rights holder.
Website content may not be copied, reproduced, distributed, modified, republished, or commercially used without prior written permission, except where permitted by applicable law.
Third Party Content and Links
Our website may contain links to third party websites or services.
These third parties operate independently from Velenor London.
We are not responsible for the availability, content, security, accuracy, or practices of third party websites.
Customers should review the applicable policies of third party services before using them.
Contact
If you have questions or concerns regarding this website or this Legal Notice, please contact our customer service team.
Customer Service Hours
Monday to Friday: 9:00 AM to 5:00 PM CET
Saturday and Sunday: 10:00 AM to 3:00 PM CET
Get in Touch
Email: support@velenorlondon.com
Phone: +44 7985 618978
Company Details
Shop Name: Velenor London
Company Name: VELENOR GROUP LIMITED
Business Address: Unit 2A, 17/F Glenealy Tower, Central, Hong Kong
Payment Policy
Payment Policy
At Olivia New York, we want your shopping experience to feel as effortless as your style. That's why we offer a range of trusted payment methods, allowing you to choose the option that suits you best.
Every transaction is processed securely through encrypted payment providers. We do not store your payment details. From checkout to confirmation, our goal is to provide a smooth, simple, and secure payment experience so you can shop with confidence.
Accepted Payment Methods
Visa
Mastercard
American Express
Shop Pay
Apple Pay
Google Pay
All payments are charged in USD at the time of purchase.
Contact Us
We're happy to assist with any questions. You can reach us by email, phone, or through our contact form.
Customer service hours (ET):
Monday – Friday: 10:00 AM – 5:00 PM
Saturday & Sunday: 9:00 AM – 3:00 PM
Email: support@olivianewyork.com
Phone: +1 505 528 4001
Contact form: https://olivianewyork.com/pages/contact
Olivia New York — Techfry Global LLC
now Payment Options
Payment Options
Payment Policy
At Velenor London, we aim to make checkout simple, secure, and convenient.
Payments are processed through trusted payment providers using secure and encrypted technology. We do not store your full payment card details on our systems.
Once your payment has been successfully completed, you will receive an order confirmation using the email address provided at checkout.
Accepted Payment Methods
We accept the following payment methods:
• Visa
• Mastercard
• American Express
• Shop Pay
• Apple Pay
• Google Pay
Available payment methods may vary depending on your device, location, and checkout eligibility.
Only display payment methods on this page that are currently enabled on your checkout.
Payment Currency
The final amount and currency applicable to your order will be displayed at checkout before payment is completed.
Any currency conversion or additional charges applied by your bank or payment provider are determined by that provider.
Payment Security
All payments are processed through secure third party payment providers.
Velenor London does not store complete credit or debit card information.
For security purposes, some transactions may require additional verification before an order can be processed.
Payment Issues
If your payment is declined or cannot be completed, please check that your payment information is correct or contact your bank or payment provider.
If you continue to experience problems, contact our customer service team and we will assist where possible.
Contact Us
For questions about payments or your order, please contact us.
Customer Service Hours
Monday to Friday: 9:00 AM to 5:00 PM CET
Saturday and Sunday: 10:00 AM to 3:00 PM CET
Get in Touch
Email: support@velenorlondon.com
Phone: +44 7985 618978
Contact Form: https://velenorlondon.com/pages/contact
Company Details
Shop Name: Velenor London
Company Name: VELENOR GROUP LIMITED
Business Address: Unit 2A, 17/F Glenealy Tower, Central, Hong Kong